Managed Services
Count on Edge UOL for managing and administering your IT environment
If your company focuses on its core business and values having a reputable advisor to manage the IT environment, Edge UOL is your ideal partner. From partial management to complete administration of on-premises, cloud, or hybrid environments, Edge UOL offers a personalized service tailored to your company’s needs, utilizing best market practices through a team highly specialized and certified in the most modern methodologies and technologies of the global ecosystem. Edge UOL is a reference in managing platforms, servers, operating systems, databases, networking, through a team of experts operating remotely or onsite at the client’s environment.
We deliver automated and intelligent services for managing Infrastructure, Active Directories, Workstations/Virtual Desktops, project portfolios, Autonomous NOC, Governance to Infrastructure, CoE – Center of Excellence and management of the operating system, database, and backup.
Rely on Edge UOL to manage and support your IT with automated processes, SLA, and intelligence backed by a team of experts.
Putting the Client at the Center – Edge UOL’s 24×7 Growth Pod structure follows the best service practices with teams dedicated to your company.
The agile and flexible work model adapts to each project and maintains strict delivery control and monitoring of indicators for each operation. In case of deviation, the Managed Services teams present the action plan for correction as quickly as possible. All processes are audited to ensure transparency and credibility. Governance in the service processes of Edge UOL guarantees the best results for your company.
Benefits
24x7 Support
Support with our own team
Agile and flexible work model
Global service capability
Partial or complete IT environment management
Management of on-premises, hybrid, or cloud environments
Allocation of professionals by project or for an indefinite period
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Our team of specialists is ready to meet your company's demands, so it can achieve better results.