ManageEngine/

IT Operations Management

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Monitor and manage your critical IT operations with Edge UOL

Edge UOL empowers your organization with an IT Operations Management (ITOM) solution that ensures seamless control over your digital infrastructure. From networks and servers to devices and applications, all the essential tools for your business.

In partnership with ManageEngine, Edge UOL delivers market-leading solutions that optimize your IT operations with stability, performance, and security, ensuring no interruptions.

Why does your company need IT operations management?

IT operations are the backbone of every modern business. A well-managed infrastructure is critical for stability and efficiency, requiring constant oversight to prevent failures and optimize performance.

An ITOM solution is essential for monitoring and correlation of performance data, ensuring that you have end-to-end visibility and control over your infrastructure.

How does Edge UOL's operations management benefit your business?

Network performance monitoring

  • OpManager Plus: IT infrastructure and operations management, network and data center.
  • NetFlow Analyzer: bandwidth and network traffic monitoring, application traffic insights, and capacity planning.
  • Network Configuration Manager: network configuration management, configuration changes, automated and scheduled backups, configlet command execution.
  • Firewall Analyzer: firewall rule, policy configuration, analysis and administration, track changes, and manage log management.
  • OpUtils: IP address management, switch port control, rogue device detection, wake-on-LAN, and diagnostic tools.

Application performance monitoring

  • Application Manager: monitor application, server, and VM performance, including user experiences and synthetic transactions.
  • Site 24×7: real-user monitoring, synthetic web transactions, and server performance optimization.
  • Cloud DNS: Points of Presence (PoPs), DNS failover protection, DNS network infrastructure, resolution with average 30ms query response time from anywhere in the world.
  • Central DDI: flexible management of internal and external DNS-DHCP cluster, DNS server and zone, DHCP scope, Dynamic DNS and Secure DNS (DDNS).

IT incident management

  • AlarmsOne: alarm escalation, on-call scheduling, automatic remediation, alarm modification, noise reduction, real-time collaboration.
  • 24×7 StatusIQ Website: public status pages, real-time updates, incident notifications by email and SMS, domain, logo and page customization.

Benefits

Complete performance visibility: detect and identify issues before they affect users.

Advanced application monitoring: obtain in-depth diagnostics to optimize application performance

Bandwidth analysis and network security: monitor bandwidth usage, manage URLs, and block malicious traffic

Change management and configuration backup: protect your operations from disruptions

Compliance and security: manage firewall policies and network rules while adhering to regulatory standards

Integrated DNS, DHCP, and IPAM: gain full control over these critical network services with enhanced visibility

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Edge UOL deciphers technology in straightforward, easy-to-understand language to transform your company's IT area.

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