Edge UOL

    Discover how we transform the IT area of ​​the best companies on the market.

    Who we are Careers News

    ManageEngineseta

    Take control of your company’s IT with integrated and secure management tools.

      Identity and Management Access Service Management Unified Endpoint and Security Management IT Operations Management Security Event Management Analytics

    Hybrid & Multicloud Servicesseta

    Count on specialists to ensure your applications run with maximum security and efficiency.

      Migration and Modernization FinOps CCoE – Cloud Center of Excellence Well Architected

    Edge VMware Cloudseta

    Use hybrid cloud with the security of having the support of one of the most important players in the market.

      Edge VMware Cloud Disaster Recovery as a Service (DRaaS) Secure Desktop (DaaS) Edge Computing Multicloud Integration Platform

    AI Operationsseta

    Minimize manual interactions in the IT environment, enhancing security and productivity.

      Managed Services Intelligent Monitoring and Observability MySQL Heatwave Patch Management as a Service DevOps Data & Analytics Artificial Intelligence Squads SAP Services Oracle Experts

    Cybersecurityseta

    Protect information and systems, delivering benefits to companies and their customers.

      AI Security Operations Center (SOC) EndPoint Protection Web Application Protection Vulnerability Management Incident Response Brand Protection Monitoring Password Vault Privileged Access Management (PAM)

    Private Networksseta

    Provide your company with Private Network solutions that only an end-to-end integrator can offer.

      Consulting Network Management Private Network Implementation (4G and 5G)

    Payment Solutionsseta

    Handle payments, invoice issuance, and document transfer with credibility and data security.

      BPag - Payment gateway Notanet - Invoice issuing platform EDI Transfer - Transfer of tax files

    Hosting and Colocationseta

    Outsource efficiently, maintaining control over everything your company needs.

      Hosting Colocation
Partners Cases

    Get Inspired

    Tech Universe seta

    Learn about technological innovations and how they can benefit your company.

    Tech Insights seta

    Articles, events, and information to go beyond and dive deep into each technology. Be inspired to transform your company.

    Articles E-books Events Web series
Contact Us EN
  • EN - Inglês
  • BR - Português (Brazil)
ManageEngine/

Service Management

See the benefits

Transform the service experience for employees and customers with Edge UOL

Edge UOL provides Corporate Service Management tools that streamline request handling, boost productivity, and elevate the quality of services delivered.

Our solutions empower your company to deliver an efficient and tailored service experience, optimizing processes to meet user demands with speed and precision.

Why invest in Corporate Service Management?

Business success depends directly on the quality of services provided to customers and employees.

A service management solution is vital to standardizing, automating, and enhancing this delivery, ensuring compliance with privacy regulations and maintaining a high standard of excellence.

How Edge UOL's service management solutions benefit your business?

Enterprise IT Service Management - ITSM

  • Service Desk Plus: intelligent automations, no-code and low-code customizations, corporate service desk, native IT integrations and business integration reports.

Customer Service Management

  • Support Center Plus: multichannel support, dedicated business unit tracking and automated request handling. Contract, SLA, account and contact management.

IT Asset Management

  • Asset Explorer: IT asset inventory management, software and license compliance, purchase orders, contracts, CMDB.

Benefits

IT and Business Integration: manage IT and business services centrally and cohesively

Self-Service Productivity: deploy a customizable self-service portal

Ticket Management: organize and track requests, ensuring a quick view of each step

Intelligent Automation and Process Standards: standardize processes with efficiency and compliance

IT Asset Management: gain a centralized view of IT assets for accurate decision-making

SLA Compliance: maintain adherence to Service Level Agreements while providing support

Contact Us

More on ManageEngine

Discover how Edge UOL can help transform your company's IT

Identity and Management Access

Manage, control, and protect digital identities and privileged access.

seta para direita

Unified Endpoint and Security Management

Manage and secure desktops, servers, laptops, mobile devices, and web browsers.

seta para direita

IT Operations Management

Gain greater control and management of networks, servers, and applications.

seta para direita

Security Event Management

Keep your network protected from cyberattacks. 

seta para direita

Analytics

Anticipate issues and seize opportunities by turning data into insights. 

seta para direita

Discover more about this technology

Edge UOL deciphers technology in straightforward, easy-to-understand language to transform your company's IT area.

Read more

Get in touch

Our team of specialists is ready to meet your company's demands, so it can achieve better results.

Contact usseta
Logo Edge UOL

Edge UOL

Who we are Careers Partners News

Partners

Case Studies

Solutions

ManageEngine Hybrid & Multicloud Services Edge VMware Cloud AI Operations Cybersecurity Private Networks Payment Solutions Hosting and Colocation

Tech Universe

Cybersecurity Cloud Computing Payment Gateway ITSM and IT Governance IoT and Edge Computing Autonomous Operations Digital Transformation Private Networks

Tech Insights

Articles E-books Events Web series

Contact Us

Grupo UOL
Privacy Policy
Terms of use
Information security
Quality management policy
Accessibility
facebook Edge UOL linkedin Edge UOL youtube Edge UOL instagram Edge UOL
© Edge UOL - 2021 - 2025 - All rights reserved
Logo LVT