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UMA \u00e9 a assistente virtual desenvolvida pela Edge UOL que utiliza intelig\u00eancia artificial para aumentar a efici\u00eancia e a agilidade no atendimento ao cliente.<\/p>\n","protected":false},"author":18,"featured_media":2242,"parent":0,"template":"","tags":[],"categoria-case":[483,108],"class_list":["post-1389","case","type-case","status-publish","has-post-thumbnail","hentry","categoria-case-it-services","categoria-case-performance"],"acf":[],"yoast_head":"\nUMA - a ferramenta com IA da Edge UOL | Edge UOL<\/title>\n<meta name=\"description\" content=\"UMA: Intelig\u00eancia Artificial que proporciona atendimento r\u00e1pido e de qualidade.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UMA - a ferramenta com IA da Edge UOL\" \/>\n<meta property=\"og:description\" content=\"UMA: Intelig\u00eancia Artificial que proporciona atendimento r\u00e1pido e de qualidade.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/edgeuol.levante.cx\/pt\/cases\/uma\/\" \/>\n<meta property=\"og:site_name\" content=\"Edge UOL\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/edge.uol\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T18:54:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/edgeuol.levante.cx\/app-holder\/uploads\/2022\/10\/edgeuol-case_UMA.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@edgeuol\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/edgeuol.levante.cx\\\/pt\\\/cases\\\/uma\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/edgeuol.levante.cx\\\/pt\\\/cases\\\/uma\\\/\"},\"author\":{\"name\":\"Edge UOL\",\"@id\":\"https:\\\/\\\/edgeuol.levante.cx\\\/pt\\\/#\\\/schema\\\/person\\\/55e3649c8cf3e1a9e06b3f321711dc2c\"},\"headline\":\"UMA – a ferramenta com IA da Edge UOL\",\"datePublished\":\"2022-10-13T20:56:51+00:00\",\"dateModified\":\"2026-03-11T18:54:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/edgeuol.levante.cx\\\/pt\\\/cases\\\/uma\\\/\"},\"wordCount\":9,\"image\":{\"@id\":\"https:\\\/\\\/edgeuol.levante.cx\\\/pt\\\/cases\\\/uma\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/edgeuol.levante.cx\\\/app-holder\\\/uploads\\\/2022\\\/10\\\/edgeuol-case_UMA.jpg\",\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/edgeuol.levante.cx\\\/pt\\\/cases\\\/uma\\\/\",\"url\":\"https:\\\/\\\/edgeuol.levante.cx\\\/pt\\\/cases\\\/uma\\\/\",\"name\":\"UMA - 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